Customer Cleaning Guides & Answers

 Knowledge and FAQs to Keep Your Surfaces Clean Year-Round

Frequently Asked Questions

Everything You Need to Know About Our Cleaning Service

  • How long will it take for my carpets to dry after cleaning?

    Typical drying times range between 4 to 8 hours depending on humidity, airflow, and carpet density. We use high-velocity vacuum recovery to minimize drying time.

  • Are your carpet and upholstery cleaning solutions safe for pets and children?

    Yes! We utilize non-toxic, eco-friendly cleaning formulas that dissolve dirt without leaving harmful chemical residues behind.

  • How often should I have my home carpets professionally cleaned?

    Major manufacturers recommend deep steam extraction every 12 to 18 months to preserve carpet warranties and keep indoor air fresh.

  • Can you remove old, dried pet stains and lingering odors?

    Yes. We utilize bio-enzymatic treatments that soak deep into carpet padding to break down uric acid crystals permanently.

  • Do I need to vacuum before your technician arrives?

    While not required, a light surface vacuuming helps remove loose surface debris, allowing our steam equipment to focus on deep extraction.

  • Why is professional tile and grout cleaning better than hand mopping?

    Hand mopping pushes dirty water into porous grout lines. Our rotary extraction machinery blasts dirt out of grout pores using heated water and vacuum suction.

  • Are you fully insured for residential and commercial service?

    Absolutely. Supreme Clean holds complete business liability insurance coverage to give you total peace of mind.

  • What should I do if my home suffers emergency water leaks?

    Shut off your main water source immediately and call Supreme Clean at (662) 269-4432 for rapid extraction to stop mold growth.

  • How do I schedule an appointment with Supreme Clean?

    You can quickly book online through our customer portal or give us a call at (662) 269-4432.

  • How do I know if my home has enough electrical capacity?

    If you're adding new appliances, remodeling, installing an EV charger, or experiencing overloaded circuits, our electricians can evaluate your electrical system and determine whether your home's capacity meets your current and future needs.